CAPABILITIES

Since 1980, Management Training Systems, Inc., with corporate offices in Glendale, Arizona and an international office in Medicine Hat, Alberta, Canada, has specialized in providing customized solutions for organizations in the areas of:
* Strategic planning
* Organizational transformation
* Process improvement
* Leadership development
* Building High Performing Teams
* Change, transition and innovation
* Personnel selection and alignment
* Performance Management

Management Training Systems, Inc. personnel have served as confidential process advisors and facilitators to numerous senior level decision makers and individual work teams in addressing factors that impact daily operations and, ultimately, their bottom line results.  Management Training Systems, Inc. uniquely combines analytical tools and enhanced performance techniques for a multiple strategies approach to problem solving, long-range planning and building high- performing team communication and cooperation.  Additionally, we provide solutions for recruiting, interviewing and hiring new employees as well as aligning and retaining a qualified and loyal workforce.  MTS prides itself on offering a platform of solutions that are tailored to meet the specific needs of their clients.

OUR MANAGEMENT TEAM

Dr. Jan Northup, President of Management Training Systems, Inc. is an internationally known author, speaker and organizational strategist.  Dr. Northup began serving as a confidential advisor, executive coach and strategic and planning consultant to senior-level decision makers in military and government agencies and private and public corporations.  Numerous organizations have drawn on her expertise in working with top and mid-level managers in the areas of strategic planning, transitional planning, quality improvement and pre-employment recruiting and hiring. 

At the same time, Dr. Northup has kept her ties with academia.  Currently an adjunct faculty at Bellevue University, she develops and teaches undergraduate and graduate courses in the areas of organizational design, strategic planning, team building, leadership, and marketing.  Additionally, Jan has taught at numerous universities including Thunderbird, The American Graduate School of International Management, and George Washington University

As a Professional Behavioral and Values Analyst, she has assisted organizations in meeting employee development needs in subjects including Mentoring, Conflict Resolution, Team-Building, Wellness in the Workplace, Change Management and Project Planning. 

Dr. Northup created of The Promotable Woman:  What Makes The Difference video training program that has been featured on the Public Broadcasting Service.  Dr. Northup has been a featured speaker at numerous regional and national conferences and was the first woman to conduct a nationwide speaking tour of Australia on women's management issues. Jan has made frequent radio and television appearances discussing the factors that make the difference in the lives of successful people.  Close to one million people worldwide have attended her seminars, training classes and presentations. 

Books by Dr. Northup
* Life’s A Bitch And Then You Change Your Attitude, 5 Secrets of Taming Life’s Roller Coaster and Building Resilience examines personal and organizational resilience
*  Speaking of Success with Ken Blanchard, Stephen Covey, Jack Canfield and other leading authorities is a compilation of success strategies
* The Promotable Woman:  Have We Come A Long Way Baby?  updates earlier research on women in the workplace
* Rising to the Top with Jim Rohn, Patricia Ball and Les Brown continues with more strategies for success.

In recognition of her professional and community accomplishments, she has been the recipient of numerous awards and commendations.

Sheryl Stephen, Director of Operations, brings to any project a unique combination of technical and human relations expertise.  Beyond her formal training in the counseling and coaching arena, she has kept current with the technical demands of the learning process and is a certified Behavioral and Values Analyst.  Upon joining Management Training Systems, Inc. in 1990, she quickly applied her people skills in working with clients requiring one-on-one analysis of business needs. She continues offering personalized attention clients assisting with designing and implementing customized organizational assessments, de-briefing behavioral and values analyses reports and providing technical training and support to clients.  

Eydie Hiebert, Director of Canadian Operations, brings to MTS thirty years of management experience.  She is a certified Behavior and Values Analyst and an expert in organizational research. She has planned and implemented both marketing and merchandising tactics and strategies, specializing in the retail industry.  One of many achievements in customer service leadership facilitation was coaching a sales team to an annual increase of 15 points.  Through on-hands and systematic training in associate relations, her goal-focused management and interpersonal style has created sales and profit-based networks of associates and clients.  Eydie has excellent skills in corporate event planning and fund raising.  She holds a diploma in Interior Design and has a Professional Speaker's certification.  As a volunteer reader, working with a team whose mission was to assist the visually impaired accessing the local and national news stories, in VOICEPRINT as a reader for SAP, Eydie also enjoys various charities and donates her time and skills in assisting her community where needed.

MANAGEMENT TRAINING SYSTEMS, INC.
P.O. Box 11806
Glendale, AZ  85318
Phone:  623-587-7644  800-815-6143
Fax:  623-587-1638
jnkmts@msn.com