Communications

 

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COMMUNICATING WITH STYLE

A vital skill for success in today's society is the ability to communicate effectively with all people at all levels within an organization.  The average employee spends a major portion of his or her day in some form of communication.  They are communicating with each other regarding policies and procedures, relaying key concerns to and from the customer, and presenting information in formalized briefings.

Effective communication is directly related to presenting information so that others can understand and perceive it accurately.  Most conflict can be attributed to misunderstanding.  Understanding other's wants and needs will create an environment where communication is improved and misunderstandings and disagreements can be discussed and resolved in a non-confrontational manner.

Give your employees the "Communication Edge".  The Communicating With Style assessment and accompanying report will give individuals a better understanding of their personal communication style and how to apply this information for optimal communication with others.  They will receive information detailing:

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Their personal strengths and limitations

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How to adapt to different individuals and groups to quickly build rapport and improve communications

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How to minimize misunderstandings and resolve or prevent conflict

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Strategies for moving others toward concurrence

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How to become a better listener

Organizationally, benefits can include:

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Improved team communication and interaction

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Reduced conflict

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Improved customer relations

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Increase in sales

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Managers/supervisors are given new ways to communicate with direct-reports

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Increased productivity

Customized training programs integrate state-of-the-art training methodology with established instructional principles creating individual high performance and overall organizational impact.

Send mail to jnkmts@msn.com with questions or comments about this web site.
Copyright © 2006 Management Training Systems, Inc.
Last modified: April 17, 2008