RESILIENCE IN ACTION
5 Secrets to Taming Life’s Roller Coaster and Building Resilience in People and Organizations

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Online Learning Course Overview:

Based on the book, Life’s A Bitch And Then You Change Your Attitude, Resilience in Action explores the relationship between resilience and success.  Riding the “Roller Coaster” of emotions is a process that we have come to recognize and accept as a natural way of life.  These ups and downs, the adrenaline rushes that accompany our emotions from sorrow to joy, from confusion to control and from ineffective to effective have become like old friends arriving for a visit, staying for a while and then leaving only to return again and again.  Like friends we can count on their arrival even though there are times when they are seen as distractions, interruptions or even annoyances. 

What is resilience?   Webster’ Dictionary defines resilience (noun) as an ability to recover from or adjust easily to misfortune or change.  Resilient (adjective) is defined as capable of withstanding shock without permanent deformation or rupture.  Resilience in life is often harder to define, but we know when people have it.  Is it a trait, characteristic or behavior?  Is the ability to be resilient inborn or acquired?  If we have it, can we lose it?  If we don’t have it, can be get it?
 
Why is it important to understand our Personal Resilience?  We need only to reflect on the rapid changes in our environment & our personal reactions to these changes to see how we have already engaged in the process of resilience.  It has been said that the only constant in change IS CHANGE. 
It is estimated that today employees will change job twenty or more times and will change career fields at least seven times during their work life.  Those who have mastered the art of resilience embrace change and move forward in a positive direction in jobs, careers, relationships and life. 

Why is it important to understand  Organizational Resilience?  The process of organizational change and how employees react to and implement changes are key to an organization’s success or failure.  Successful organizations realize that corporate resilience is directly related to the resilience of its employees.  Employees may respond to change and transition in a variety of ways.  Understanding employee responses to change and providing resilience training can minimize the negative impact on efficiency and productivity.  Organizations that have mastered the art of resilience embrace change, gain the commitment of stakeholders, customers and employees and move forward in a positive direction in their industry.

Online Learning Course Objectives:

After completing Resilience in Action, both the organization and the participant will benefit. 

The organization will benefit as participants will be able to:

1. Maintain high levels of performance by buffering internal and external obstacles and negativity.
2. Demonstrate a strong sense of self and commitment to organizational planning and goal requirements.
3. Use effective communications, problem solving and decision making skills to build effective work teams, to work cooperatively in cross teaming or to support cross functional projects.
4. Embrace change and mobilize efforts to move the organizational goals forward in a positive direction.
5. Quickly move to a locus of control when in conflict situations.
6. Become proactive in learning to keep current with changing organization and industry requirements.
7. Remain productive on the job even when faced with personal crisis and challenge.

Individuals will benefit as they will be able to:

1. Move forward in life and work with a strong sense of self and purpose.
2. Embrace change and project positive reactions to change.
3. Apply past lessons learned in current and future critical incidents.
4. Trust circumstances and outcomes as a part of life’s continuous learning process.
5. Buffer internal and external negativity.
6. Maintain high levels of performance in personal and work environments.

Online Learning Target Audience: 

Resilience in Action is designed for any level of employee in any job position, i.e. technical staff, team leaders, supervisors and support personnel.

Online Learning Pricing:

Contact us for individual and corporate pricing.

Continuing Education Credits (CEU's) are available.

Note:  Our skilled facilitators can also provide Resilience in Action as a dynamic on-site training course.

MANAGEMENT TRAINING SYSTEMS, INC.
P.O. Box 11806
Glendale, AZ  85318
Phone:  623-587-7644  800-815-6143
Fax:  623-587-1638
jnkmts@msn.com